Product Warranty

Product Warranty

Overview

This Warranty covers the Irvinei doorbell product (AI-Powered Touchscreen Doorbell) purchased from Irvinei or an authorized retailer. It is designed to protect your purchase against defects in materials and workmanship under normal use.

Scope of Warranty

Duration: The Warranty is valid for a period of one (1) year from the date of original purchase. Eligibility: This Warranty extends only to the original purchaser and is not transferable.

Warranty Instructions

To benefit from this Warranty, the Product must be used in accordance with the manufacturer’s guidelines as outlined in the included instruction manual. Proper installation and maintenance are essential for optimal operation.

Data Handling

In the process of warranty service, Irvinei may require access to data stored on the Product. Please ensure that you backup your data before submitting the Product for repair. Irvinei is not responsible for data loss or corruption.

Exclusions

This Warranty does not cover:

  • Products without sufficient proof of purchase.
  • Damage resulting from negligence, misuse, accidents, abuse, alterations, or unauthorized repairs.
  • Cosmetic damage that does not affect the functionality of the Product, including scratches and dents.
  • Damage due to environmental or natural elements.
  • Consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship.

 

Disclaimers

Irvinei disclaims any liabilities for indirect, incidental, or consequential damages arising from the use of the Product. The remedies outlined in this Warranty are the sole and exclusive remedies available to the purchaser.

Limitations

This Warranty replaces all other warranties, express or implied, including the implied warranties of merchantability or fitness for a particular purpose. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Claim Process

To make a warranty claim:

  1. Contact Irvinei Customer Service via [email address] or [phone number].
  2. Provide a description of the issue, purchase receipt, and the serial number of the Product.
  3. Follow the instructions provided by the service representative to facilitate the warranty service.

Additional Information

For detailed instructions, troubleshooting, and more information about your Irvinei doorbell, visit our support page at [https://irvinei.com/support/].